Zhejiang Lihang Logistics Co., Ltd.

How to avoid customs delays?

Aug 01, 2025

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Hey there! As a Customs supplier, I've seen my fair share of customs delays, and let me tell you, they can be a real headache for businesses. Whether you're shipping goods locally or internationally, customs delays can disrupt your supply chain, increase costs, and even damage your reputation. But don't worry! In this blog post, I'm going to share some tips on how to avoid customs delays and keep your shipments moving smoothly.

Understand the Rules and Regulations

First things first, you need to understand the rules and regulations of the countries you're shipping to and from. Customs regulations can vary widely from one country to another, and they're constantly changing. So, it's crucial to stay up-to-date with the latest requirements.

One of the best ways to do this is to work with a reliable customs broker or freight forwarder. They have the expertise and experience to navigate the complex world of customs regulations and can help you ensure that your shipments comply with all the necessary rules. At [Our Company], we've got a team of experts who are well-versed in the customs regulations of various countries, and we're always here to help you out.

Another important thing to note is that some products are subject to special regulations or restrictions. For example, certain types of food, drugs, and electronics may require additional documentation or permits. Make sure you do your research and find out if your products fall into any of these categories. You can check the official websites of the customs authorities in the countries you're shipping to or from, or you can consult with your customs broker.

Provide Accurate and Complete Documentation

One of the most common causes of customs delays is inaccurate or incomplete documentation. Customs officials rely on the information provided in your documents to assess the value, origin, and nature of your goods. If the information is incorrect or missing, it can lead to delays while they try to verify the details.

So, make sure you provide accurate and complete documentation for every shipment. This includes the commercial invoice, packing list, bill of lading, and any other relevant documents. The commercial invoice should include a detailed description of the goods, their quantity, value, and origin. The packing list should list all the items in the shipment and their weights and dimensions.

It's also a good idea to use the correct HS codes (Harmonized System codes) for your products. HS codes are a standardized system of names and numbers used to classify traded products. Using the correct HS codes can help customs officials quickly identify your products and determine the appropriate duties and taxes. You can find the HS codes for your products on the official websites of the customs authorities or by consulting with your customs broker.

For more information on the necessary documents, you can check out our Documents page.

Declare the Correct Value of Your Goods

Under-declaring or over-declaring the value of your goods can also cause customs delays. Customs officials use the declared value to calculate the duties and taxes payable on the shipment. If the declared value is too low, they may suspect that you're trying to avoid paying the full amount of duties and taxes, and they may conduct a more detailed inspection of your goods. On the other hand, if the declared value is too high, you may end up paying more in duties and taxes than necessary.

To avoid these issues, make sure you declare the correct value of your goods. The value should be based on the actual price you paid for the goods, including any shipping, insurance, and other costs. If you're not sure how to calculate the value, you can consult with your customs broker.

Get the Right Insurance

Shipping goods always comes with some level of risk, and customs delays can be just one of the many things that can go wrong. That's why it's important to get the right insurance for your shipments. Insurance can protect you from financial losses in case your goods are damaged, lost, or stolen during transit.

There are different types of insurance available for international shipments, such as marine cargo insurance and air cargo insurance. Make sure you choose the insurance that best suits your needs and the nature of your goods. You can also work with your customs broker or freight forwarder to arrange for insurance.

For more information on insurance options, visit our Insurance page.

Plan Ahead and Allow Extra Time

When it comes to international shipping, it's always a good idea to plan ahead and allow extra time for customs clearance. Customs processes can take longer than expected, especially during peak seasons or if there are any issues with your documentation.

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Try to schedule your shipments in advance and give yourself a buffer of a few days or even weeks, depending on the destination and the nature of your goods. This will give you some flexibility in case there are any delays. You can also stay in touch with your customs broker or freight forwarder to get updates on the status of your shipment and to address any issues that may arise.

Communicate with Your Customs Broker

As I mentioned earlier, working with a reliable customs broker can be a game-changer when it comes to avoiding customs delays. Your customs broker is your partner in the shipping process, and they can provide you with valuable advice and support.

Make sure you communicate regularly with your customs broker. Keep them informed of any changes in your shipments, such as the type of goods, the quantity, or the destination. They can help you adjust your documentation and ensure that everything is in order. If you have any questions or concerns, don't hesitate to ask them. They're there to help you.

We at [Our Company] pride ourselves on our excellent communication with our clients. We keep you in the loop every step of the way, so you always know what's going on with your shipments.

Use a Reputable Freight Forwarder

In addition to working with a customs broker, using a reputable freight forwarder can also help you avoid customs delays. A good freight forwarder has established relationships with carriers, customs authorities, and other parties involved in the shipping process. They can help you choose the best shipping routes, carriers, and services for your shipments.

When choosing a freight forwarder, look for one with a good reputation, experience in your industry, and a track record of on-time deliveries. You can ask for recommendations from other businesses in your network or check online reviews.

Be Prepared for Inspections

Customs inspections are a normal part of the shipping process, and they can happen at any time. While you can't completely avoid inspections, you can take steps to make the process as smooth as possible.

Make sure your goods are properly packed and labeled. This will make it easier for customs officials to inspect them. You should also be prepared to provide any additional documentation or information that they may request. If you're shipping high-value or sensitive goods, you may want to consider using a tamper-evident seal to provide an extra layer of security.

Conclusion

Avoiding customs delays requires careful planning, accurate documentation, and good communication. By following the tips I've shared in this blog post, you can minimize the risk of customs delays and keep your supply chain running smoothly.

As a Customs supplier, we're here to help you every step of the way. Whether you need assistance with documentation, insurance, or customs clearance, we've got the expertise and resources to get the job done. If you're interested in learning more about our services or if you have any questions, feel free to reach out to us. We'd love to start a conversation and see how we can work together to meet your shipping needs.

References

  • International Chamber of Commerce (ICC). Incoterms 2020 Rules.
  • World Customs Organization (WCO). Harmonized System Nomenclature.
  • Various official customs websites of different countries.